This statement explains how we hold, share and process the information you share with us when making an enquiry or booking a stay at Tŷ Morlo.
We collect information supplied by you when you enquire and when you make a booking at Tŷ Morlo. The information we collect includes your name and your contact details – phone number, email address, postal address. We use this information to manage your booking and stay and notify you of any changes to our services prior to your stay. For bookings, we must also collect the number and names in your party, and your passport/destination details if you are not a UK/Commonwealth resident. We may, if required, also collect bank account details for any refunds. We may use your information for sending very occasional emails to you but will only do so if we have your explicit consent. We do not take card payments so therefore we do not collect credit/debit card details.
All details that you give to us through your enquiry and/or booking at Tŷ Morlo will be kept for the period of your booking and holiday. We are required under UK tax law to keep basic information on the lead booker, such as your name, address and contact details for a maximum of 6 years after which it will be destroyed. We retain any sensitive information such as bank and passport details only for one year.
We hold your information securely either in a paper filing system or on a personal computer protected by a password and a firewall, and on the secure server of the email and hosting provider for our website domain. We do not share this information with any third parties. We do not hold information for marketing purposes.
Tŷ Morlo is owned and managed by Geoff and Martha Rees, and is a holiday rental cottage business. Any questions relating to this statement, or a request for your personal information should be sent to or via post to Tŷ Graig, Garthbrengy, Brecon, Powys, LD3 9TW or